Privacy Policy

Information We Collect

We collect information to provide better services to our users while maintaining the highest standards of privacy and security.

Account Information

• Name, email address, and profile details you provide during registration
• Workspace information, team member details, and organizational structure
• Preferences and settings for customizing your KaamFlow experience

Workspace Data

• Tasks, projects, boards, files, and documents you create or upload
• Comments, notes, activity logs, and communications within your workspace
• Project timelines, deadlines, and workflow configurations

Usage Information

• How you interact with our services, features, and interfaces
• Device information, browser details, IP address, and operating system
• Performance data, error reports, and service usage patterns

Payment Information

• Billing details and subscription information (handled securely by our payment partners)
• Purchase history, plan upgrades/downgrades, and payment status
• Invoice records and billing communication

How We Use Your Information

We use your information responsibly to deliver and improve our services:

• Service Delivery: To provide, maintain, and improve KaamFlow services
• Personalization: To tailor your experience and suggest relevant features
• Support: To offer customer support and respond to inquiries promptly
• Security: To enhance performance, security, and reliability of our platform
• Communication: To share important updates, announcements, and educational content
• Development: To analyze usage patterns and develop new features
• Compliance: To meet legal obligations and enforce our terms

Data Security

We implement industry-leading security measures to protect your data:

• Encryption: End-to-end encryption for sensitive data in transit and at rest
• Security Audits: Regular security assessments, penetration testing, and updates
• Infrastructure: Secure data centers with multiple redundancies and 24/7 monitoring
• Access Controls: Strict authentication mechanisms and role-based permissions
• Compliance: Adherence to industry standards and privacy regulations
• Training: Ongoing security awareness training for our team members

Your Rights & Choices

You have full control over your personal information:

• Access: View and export your data at any time through your account settings
• Correction: Update or correct inaccurate information in your profile
• Deletion: Request permanent deletion of your account and associated data
• Portability: Obtain a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications while retaining service emails
• Restriction: Limit how we process your information in certain circumstances
• Objection: Object to specific data processing activities

To exercise any of these rights, contact us at privacy@kaamflow.com. We respond to all legitimate requests within 30 days.

Data Sharing & Third Parties

We do not sell your personal information. We only share data in these circumstances:

• Service Providers: With trusted partners who help us operate our services (under strict confidentiality agreements)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit permission for specific purposes
• Protection: To protect rights, property, or safety of KaamFlow, our users, or others

All third-party service providers undergo rigorous vetting and are contractually bound to protect your data.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:

• Post the updated policy on this page with a new "last updated" date
• Notify registered users via email or in-app notification
• Provide advance notice for significant changes affecting your rights

We encourage you to review this policy periodically to stay informed about how we protect your information.